Issue/Symptom | Potential Causes | Recommended Actions |
Can not see the subscribed feature. | The subscribed feature has expired. | Check the Probe subscription details and use 'Get latest' to make sure that the connected probe does have an expired subscription. To continue to use the feature then renew the subscription to activate it again. |
Since a subscription is linked to a probe the connected probe might not have the subscription you are looking for. | Check the Probe subscription details and use 'Get latest' to make sure that the connected probe actually is the one that has the subscribed features you are looking for. |
Disclaimer: The information herein is not intended to replace the product’s User Manual. Please consult the User Manual for comprehensive information and cautionary guidance about the product’s operation and use.