We are currently experiencing PW noise issue on some iPhone/iPad models with OS 18.7/26. When PW noise issue seen, both app and probe need to restart.
The following device and OS combinations have been verified for compatibility with Vscan Air:
Apple iPhones
Device | Operating System |
|---|---|
| iPhone 17 Pro Max | iOS 26.1 |
| iPhone 17 Pro | iOS 26.1 |
| iPhone 17 Air | iOS 26.1 |
| iPhone 17 | iOS 26.0 |
| iPhone 16 e | iOS 18.5 |
| iPhone 16 Pro Max | iOS 26.0 iOS 18.6 |
| iPhone 16 Pro | iOS 18.5 |
| iPhone 16 Plus | iOS 26.3 iOS 18.7 |
| iPhone 16 | iOS 26.3 iOS 18.6 |
| iPhone 15 Pro Max | iOS 26.3 iOS 18.5 iOS 17.2 |
| iPhone 15 Pro | iOS 18.7 iOS 17.3 |
| iPhone 15 Plus | iOS 26.0 iOS 18.5 iOS 17.3 |
| iPhone 15 | iOS 26.3 iOS 18.5 iOS 17.0 |
| iPhone 14 Pro Max | iOS 26.2 iOS 18.0 iOS 17.1 |
| iPhone 14 Pro | iOS 18.2 iOS 17.1 |
| iPhone 14 Plus | iOS 18.2 |
| iPhone 14 | iOS 26.2 iOS 18.0 |
| iPhone 13 Pro Max | iOS 18.1 |
| iPhone 13 Pro | iOS 18.1 |
| iPhone 13 | iOS 26.1 |
| iPhone 13 mini | iOS 18.1 |
| iPhone 12 Pro Max | iOS 18.0 |
| iPhone 11 Pro Max | iOS 18.1 |
NOTE : We are currently experiencing connectivity issues on iPhone 15 and iPhone 15 Pro Max with iOS 18.4.
Apple iPads:
Device | Operating System |
|---|---|
| iPad Air 7th Gen (2025) | iPadOS 26.3 iPadOS 18.7 |
| iPad Air 6th Gen (2024) | iPadOS 26.0 iPadOS 18.5 |
| iPad Air 5th Gen (2022) | iPadOS 26.1 iPadOS 18.7 iPadOS 17.3 |
| iPad Air 4th Gen (2020) | iPadOS 18.4 iPadOS 17.2 |
| iPad Pro 7th Gen (2024) | iPadOS 26.2 iPadOS 18.1 |
| iPad Pro 5th Gen (2021) | iPadOS 18.4 |
| iPad Pro 4th Gen (2020) | iPadOS 26.3 iPadOS 18.6 |
| iPad mini 7th Gen (2024) | iPadOS 26.3 iPadOS 18.5 |
| iPad mini 6th Gen (2021) | iPadOS 18.5 |
| iPad mini 5th Gen (2019) | iPadOS 18.1 |
| iPad 11th Gen (2025) | iPadOS 26.3 iPadOS 18.7 |
| iPad 10th Gen (2022) | iPadOS 18.5 |
| iPad 9th Gen (2021) | iPadOS 18.3 iPadOS 17.4 |
| iPad 8th Gen (2020) | iPadOS 18.1 |
| iPad 7th Gen (2019) | iPadOS 17.4 |
Samsung Mobile:
Device | Operating System |
| Samsung Galaxy S25 Ultra | Android 16 Android 15 |
| Samsung Galaxy S25 Plus | Android 16 Android 15 |
| Samsung Galaxy S25 Edge | Android 16 Android 15 |
| Samsung Galaxy S25 | Android 16 Android 15 |
| Samsung Galaxy S24 Ultra | Android 16 Android 15 Android 14 |
| Samsung Galaxy S24 Plus | Android 14 |
| Samsung Galaxy S24 FE | Android 15 |
| Samsung Galaxy S24 | Android 16 Android 15 Android 14 |
| Samsung Galaxy S23 Ultra | Android 16 Android 15 Android 14 |
| Samsung Galaxy S23 Plus | Android 14 |
| Samsung Galaxy S23 | Android 16 Android 15 Android 14 |
| Samsung Galaxy S22 Ultra | Android 15 Android 14 |
| Samsung Galaxy S22 Plus | Android 14 |
| Samsung Galaxy S22 | Android 16 Android 15 Android 14 |
| Samsung Galaxy S21 Plus | Android 14 |
| Samsung Galaxy S21 | Android 15 Android 14 |
| Samsung Galaxy A72 | Android 14 |
Samsung Tablets:
Device | Operating System |
|---|---|
| Samsung Galaxy Tab S11 | Android 16 |
| Samsung Galaxy Tab S10 Ultra | Android 16 |
| Samsung Galaxy Tab S10 Plus | Android 16 |
| Samsung Galaxy Tab S10 FE | Android 16 Android 15 |
| Samsung Galaxy Tab S9 Ultra | Android 15 Android 14 |
| Samsung Galaxy Tab S9 | Android 16 Android 15 Android 14 |
| Samsung Galaxy Tab S9 FE | Android 15 Android 14 |
| Samsung Galaxy Tab S8 Ultra | Android 15 Android 14 |
| Samsung Galaxy Tab S8 | Android 15 Android 14 |
| Samsung Galaxy Tab Active 5 | Android 14 |
| Samsung Galaxy Tab Active 4 | Android 14 |
| Samsung Galaxy Tab Active 3 | Android 14 |
| Samsung Galaxy Tab A11 Plus | Android 16 |
Google Mobile:
Early Adopters of Pixel 10 series devices, please note these devices are currently not compatible with Vscan Air Application. The display is experiencing issues that prevent users from saving images. We recommend you continue using the compatible device previously used or select a different compatible device to use with Vscan Air.
Device | Operating System |
|---|---|
| Google Pixel 9 Pro Fold | Android 15 |
| Google Pixel 9 Pro XL | Android 15 |
| Google Pixel 9 Pro | Android 16 Android 15 |
| Google Pixel 9 | Android 16 Android 15 |
| Google Pixel 8 Pro | Android 16 Android 14 |
| Google Pixel 8 | Android 16 Android 14 |
| Google Pixel 7 Pro | Android 16 Android 14 |
| Google Pixel 7 | Android 16 Android 15 Android 14 |
| Google Pixel 6 Pro | Android 16 Android 15 |
| Google Pixel 6 | Android 14 |
| Google Pixel 6a | Android 15 |
| Google Pixel 5 | Android 14 |
Other Mobile & Tablets:
| Device | Operating System |
| Oppo Reno 15 | Android 16 |
| Xiaomi Pad 7 Pro | Android 15 |
| Xiaomi Pad 7 Pro S | Android 16 |
| Xiaomi Pad 7 Ultra | Android 16 |
Devices Compatible with Caption AI:
Below devices are validated for Caption AI Tool
Mobiles
| Device | Operating System |
|---|---|
| iPhone 17 Pro Max | iOS 26.1 |
| iPhone 17 Pro | iOS 26.1 |
| iPhone 17 Air | iOS 26.1 |
| iPhone 16 Pro Max | iOS 18.2 |
| iPhone 16 | iOS 18.1 |
| iPhone 15 | iOS 18.2 |
| iPhone 14 Pro Max | iOS 26.2 |
| iPhone 13 Pro | iOS 18.1 |
| iPhone 13 | iOS 26.1 |
| Samsung Galaxy S24 | Android 14 |
| Samsung Galaxy S23 Ultra | Android 14 |
| Samsung Galaxy S22 Plus | Android 14 |
| Oppo Reno 15 5G | Android 16 |
Tablets:
Device | Operating System |
|---|---|
| iPad 11th Gen (2025) | iPadOS 18.5 |
| iPad 10th Gen (2022) | iPadOS 18.3 iPadOS 17.4 |
| iPad 9th Gen (2021) | iPadOS 18.3 iPadOS 17.3 |
| iPad 8th Gen (2020) | iPadOS 17.6 |
| iPad Air 7th Gen (2025) | iPadOS 18.5 |
| iPad Air 6th Gen (2024) | iPadOS 18.5 |
| iPad Air 5th Gen (2022) | iPadOS 26.1 iPadOS 18.5 iPadOS 17.5 |
| iPad Air 4th Gen (2020) | iPadOS 18.4 iPadOS 17.5 |
| iPad mini 7th Gen (2024) | iPadOS 18.5 |
| iPad mini 6th Gen (2021) | iPadOS 18.5 iPadOS 17.6 |
| iPad mini 5th Gen (2021) | iPadOS 17.6 |
| iPad Pro 7th Gen (2024) | iPadOS 26.2 iPadOS 18.1 |
| iPad Pro 5th Gen (2021) | iPadOS 18.4 |
| iPad Pro 4th Gen (2020) | iPadOS 18.3 iPadOS 17.6 |
| Samsung Galaxy Tab A11 Plus | Android 16 |
| Samsung Galaxy Tab S10 Plus | Android 16 |
| Samsung Galaxy Tab S10 FE | Android 15 |
| Samsung Galaxy Tab S9 Ultra | Android 15 Android 14 |
| Samsung Galaxy Tab S9 Plus | Android 15 Android 14 |
| Samsung Galaxy Tab S9 | Android 15 Android 14 |
| Samsung Galaxy Tab S9 FE | Android 15 |
| Samsung Galaxy Tab S8 Ultra | Android 15 Android 14 |
| Samsung Galaxy Tab S8 Ultra | Android 15 Android 14 |
| Samsung Galaxy Tab S8 Plus | Android 15 Android 14 |
| Samsung Galaxy Tab S8 | Android 14 |
| Samsung Galaxy Active 4 | Android 14 |
| Xiaomi Pad 7 Pro | Android 15 |
| Xiaomi Pad 7 S Pro | Android 16 |
| Xiaomi Pad 7 Ultra | Android 16 |
Note : Caption AI is only visible in the presets and tools menu if purchased and is supported by the Vscan Air SL only.
Note : Caption AI may be subject to government regulation and may not be available in all countries. Please check with your local GEHC representative for details.
Previously Validated Devices
Below devices are removed from the compatible device list as we have discontinued qualification or don't meet the Display Device Minimum Requirement.
Phones |
|---|
| Samsung Galaxy S21 Ultra (Intl.) |
| Samsung Galaxy S20 FE 5G (Intl.) |
| Samsung Galaxy S20 (Intl.) |
| Samsung Galaxy S10 (Intl.) |
| Samsung Galaxy S10+ (Intl.) |
| Samsung Galaxy S9 (Intl.) |
| iPhone XR |
| iPhone X |
| iPhone SE 2nd Gen |
| Samsung Galaxy A51 |
| Samsung Galaxy A32 |
Tablets |
|---|
| Samsung Tab A9 Plus |
| Samsung Galaxy Tab S6 |
| Samsung Galaxy Tab S7 |
| Samsung GalaxyTab Active Pro |
| iPad 7th Gen (2019) |
| iPad 6th Gen (2018) |
| iPad mini 5th Gen (2019) |
Note: The Vscan Air app is kept compatible with OS versions as long as these are supported by the device manufacturers. A rule of thumb is that the three latest OS versions are supported.
Disclaimer: Device and OS combinations not listed have not been verified for compatibility with Vscan Air. OS point releases higher than the release listed for your device (a.k.a. maintenance releases) are considered to be compatible but have not been explicitly verified for the device. It is not recommended to upgrade your device OS to a major release not listed for your device.