Contacting GE HealthCare Ultrasound
For additional information or assistance, please contact your local distributor or the appropriate support resource listed on the following pages:
Website support
https://vscanair-support.gehealthcare.com
https://www.gehealthcare.com/support/manuals
https://gehealthcare.com/probecare
Clinical Questions
For information in the United States, Canada, Mexico and parts of the Caribbean, call the Customer Answer Center. TEL: (1) 800-682-5327.
In other locations, contact your local Applications, Sales, or Service Representative.
Service Questions
You can raise a service ticket in the United States via https://www.gehealthcare.com/support/home, or alternatively call. TEL: (1) 800-437-1171
In other locations, contact your local Service Representative.
Keep the serial number printed on your Vscan Air probe easily available when contacting service.
Information Requests
If you need technical assistance with a GE HealthCare product in the United States, please call 1-800-437-1171 and select Option #1.
In other locations, contact your local Applications, Sales, or Service Representative.
Placing an Order
If you have questions about service parts, price or availability (or) need assistance with existing quote, order, return or exchange in the United States, please call 1-800-437-1171 and select Option #2.
In other locations, contact your local Applications, Sales, or Service Representative.
NOTE
Electronic ordering will be available in some countries.
Global ultrasound support center phone numbers
For countries not listed in the tables below, please contact the local distributor.
Table 1-1 Americas
ARGENTINA |
| TEL: 0800-222-4342 |
BRAZIL | GE Healthcare do Brasil Comércio e Serviços para Equipamentos Médicos - Hospitalares Ltda. CNPJ: 00.029.372/0001-40 Av. Magalhães de Castro, 4800 - Andar 10 Conj. 101 e 102, Torre 3 - Cidade Jardim - CEP: 05676-120 - São Paulo/SP - Brasil | TEL: 3004-2525 (Capitais e Regiões Metropolitanas) TEL: 08000 165 799 (Demais Localidades) |
Responsável Técnico: Aline Pereira Cezar Conselho de Classe Profissional: CREA – Conselho Regional de Engenharia e Agronomia Número do Conselho / UF: 5069116937/SP | ||
| CANADA | GE HealthCare 1919 Minnesota Court, Mississauga, ON L5N 0C9 (When contacting GE HealthCare service for your Vscan Air, you will need to provide the serial number printed on your Vscan Air probe) | TEL: (1) 800-668-0732
Customer Answer Center TEL: (1) 905-412-3213 |
CHILE | TEL: 1888-0020-4342, 800204302 | |
| COLOMBIA | #417 for Movistar, Claro & Tigo telecom operators | TEL: 01 800 018 1350 or #417 |
MEXICO | TEL: 8002000111 | |
PERU | TEL: 0800-5-4342 | |
PUERTO RICO | TEL: 1-855-964-0639 | |
| USA | GE HealthCare 3200 North Grandview Blvd Waukesha, WI 53188 (When contacting GE HealthCare service for your Vscan Air, you will need to provide the serial number printed on your Vscan Air probe) | TEL: (1) 800-437-1171 FAX: (1) 414-721-3865 |
Table 1-2 Asia
ASIA PACIFIC JAPAN | GE Healthcare Asia Pacific 4-7-127, Asahigaoka Hinoshi, Tokyo 191-8503, Japan | TEL: +81 42 585 5111 |
AUSTRALIA | GE Healthcare Level 8, 241 O'Riordan Street HC, Mascot NSW 2020 Australia | TEL: 1800 659 465 |
CHINA | GE Healthcare – Asia No. 1, Yongchang North Road Beijing Economic & Technology Development Area Beijing 100176, China | TEL: (8610) 5806 8888 FAX: (8610) 6787 1162 Service: 4008128188 (24h) |
INDIA | Wipro GE Healthcare Pvt Ltd No. 4, Kadugodi Industrial Area Sadaramangala, Whitefield Bangalore, 560067 | TEL: 1-800-425-8025 |
KOREA | 15F, 416 Hangang Dae ro, Chung-gu Seoul 04637, Korea | TEL: +82 2 6201 3114 |
NEW ZEALAND | Level 7 Vero Centre 48 Shortland St, Auckland, 1010 New Zealand | TEL: 0800 65 94 65 |
SINGAPORE | GE Healthcare ASEAN (Singapore) 11 North Buona Vista Drive #11-07 The Metropolis Tower 2 Singapore 138589 | TEL: +65 6291 8528 |
Table 1-3 Europe, Middle East & Africa
AUSTRIA | GE Healthcare Austria GmbH & Co OG EURO PLAZA, Gebäude E Technologiestrasse 10 A-1120 Vienna | TEL: (+43) 1 97272 0 FAX: (+43) 1 97272 2222 TEL: 0800 244 260 FAX: (+41) 44 809 9231 |
BELGIUM & LUXEMBOURG | GE Healthcare BVBA/SPRL Kouterveldstraat 20 1831 DIEGEM | TEL: (+32) 2 719 7204 FAX: (+32) 2 719 7205 |
CZECH REPUBLIC (e- commerce only) | GE Healthcare Repair Center EE Inpark Ipari Park, Building H Csonka Janos ut 1-3, Paty H-2071 Hungary | TEL: +36 70 512 6056 |
SLOVAKIA (e-commerce only) | GE Healthcare Repair Center EE Inpark Ipari Park, Building H Csonka Janos ut 1-3, Paty H-2071 Hungary | TEL: +36 70 512 6056 |
ROMANIA (e-commerce only) | GE Healthcare Repair Center EE Inpark Ipari Park, Building H Csonka Janos ut 1-3, Paty H-2071 Hungary | TEL: +36 70 512 6056 |
BULGARIA | GE Healthcare Bulgaria 36, Dragan Tsankov blvd. Interpred - WTC Office 407B 1040 Sofia Bulgaria | TEL: 00359 2 971 2040 - Office 00359 080018170 - Call Center FAX- +359 2 8704002 |
SERBIA (e-commerce only) | GE Healthcare Repair Center EE Inpark Ipari Park, Building H Csonka Janos ut 1-3, Paty H-2071 Hungary | TEL: +36 70 512 6056 |
DENMARK | GE Healthcare Park Allè 295 DK-2605 Brøndby, Denmark | TEL: (+45) 43 295 400 0045 80 400 247 |
ESTONIA & FINLAND | GE Healthcare Finland Oy Kuortaneenkatu 2, 000510 Helsinki P.O.Box 330, 00031 GE Finland | TEL: (+358) 10 39 48 220 00358 800 528 474 |
FRANCE | GE Medical Systems SCS Division Ultrasound 24 Avenue de l'Europe - CS20529 78457 Vélizy Villacoublay Cedex | TEL: (+33) 1 34 49 52 70 FAX: (+33) 13 44 95 202 TEL: 0800 139 140 FAX: +33 1 39 26 85 62 |
Buc (FR) | ||
GERMANY | GE Healthcare Gmbh Beethovenstrasse 239 42655 Soligen | TEL: (+49) 0800 4373 784 FAX: (+49) 212-38327-590 |
GREECE | GE Healthcare 8-10 Sorou Str. Marousi Athens 15125 Hellas | TEL: (+30) 210 89 30 660 0030 210 8930660 |
HUNGARY | GE Hungary Zft. Bence utca 3 Budapest BU 1138 HU | TEL: (+36)-1-465-9100/1 or (+36) 802 05480 |
IRELAND | NORTHERN IRELAND GE Healthcare Victoria Business Park 9, Westbank Road Belfast BT3 9JL | TEL: 0044 800 072 0248
TEL: 1800 992 557 FAX: (+353) 1 686 5327 |
REPUBLIC OF IRELAND GE Healthcare 3050 Lake Drive Citywest Business Campus Dublin 24 | ||
ITALY
North Centre South | GE Medical Systems Italia spa Via Galeno, 36, 20126 Milano | TEL: (+39) 02 2600 1111 FAX: (+39) 02 2600 1417 TEL: 0039 800 827 164 TEL: 800827168 FAX: 800917293 TEL: 0039 800 827 168 |
ISRAEL |
| TEL: 00972-4-858-2929 FAX: 00972-4-858-0969 |
KAZAKHSTAN | «Дженерал Электрик Қазақстан» ЖШС Қазақстан, Алматы қаласы 050040, Тимирязев көшесі, 28В ү., 307 кеңсе. | TEL: +7 727 3560020 TEL: 88000700770 FAX: +77273568544 |
NETHERLANDS | GE Healthcare De Wel 18 B, 3871 MV Hoevelaken PO Box 22, 3870 CA Hoevelaken | TEL: (+31) 33 254 1290 FAX: (+31) 33 254 1292 TEL: 0800 099 4442 FAX: +32 2 719 73 36 |
Diegem (BEL) | ||
LIECHTENSTEIN |
| TEL: 0041-44 809 9293 FAX: 0041-44 809 9231 |
NORWAY | GE Vingmed Ultrasound AS Sandakerveien 100C 0484 Oslo, Norway | TEL: (+47) 23 18 50 50 TEL: 0047 800 627 89
TEL: (+47) 33 02 11 16 |
GE Vingmed Ultrasound Strandpromenaden 45 P.O. Box 141, 3191 Horten | ||
POLAND | GE Medical Systems Polska Sp. z o.o., ul. Woloska 9 02-583 Warszawa, Poland | TEL: (+48) 22 330 83 99 |
PORTUGAL | General Electric Portuguesa SA Avenida do Forte 6 - 6A Edifício Ramazzotti 2790-072 CARNAXIDE | TEL: (+351) 21 425 1300 FAX: (+351) 21 425 1343 TEL: 0035 800834004 FAX: 34916632715 |
Madrid | ||
RUSSIA | GE Healthcare Presnenskaya nab. 10 Block C, 12 floor 123317 Moscow, Russia | TEL: 88003336967 TEL: 007 8 800 333 69 67 |
SPAIN | GE Healthcare España C/ Gobelas 35-37 28023 Madrid | TEL: 902400246 TEL: 0034 902 400 246 |
SWEDEN | GE Healthcare Sverige AB FE 314, 182 82 Stockholm Besöksadr: Vendevagen 89 Danderyd, Sverige | TEL: (+46) 08 559 500 10 FAX: (+46) 08 559 500 15 Service Center 0046 201201436 |
SWITZERLAND | GE Medical Systems (Schweiz) AG Europastrasse 31 8152 Glattbrugg | TEL: 0800 556 958 FAX: (+41)-44 809 9231 |
TÜRKIYE | GE Healthcare Türkiye Istanbul Office Levent Sekoya Plaza Esentepe Mah. Harman Sok. No:8 Sisli-Istanbul | TEL: +90 212 398 07 00 FAX: +90 212 284 67 00 |
EGYPT | Cairo-Plot 44 Tesseen, El Shamaly Street Al Salam Axis HC First Sector, City Centre, 5th settlement - zip code 11835 | 19434 |
SAUDI | GE Healthcare office - Riyadh - Square 1 Business Center third floor Zip code 11564 | 8001243002 |
NIGERIA | Mansard Place Plot 927/928, Bishop Aboyade Cole Street Victoria Island P.O Box 54255, Falomo, Ikoyi Lagos, Nigeria | TEL: +234 (1) 4607101 TEL: +234 (1) 4607102 |
GHANA |
| 233501555066 |
KENYA | The Courtyard Building General Mathenge Drive-Westlands P.O Box 41608-00100. Nairobi, Kenya | TEL: +254 (20) 421 5000 TEL: +254 (20) 421 5044 TEL: +254 719093044 TEL: +254 719 093000 |
UNITED ARAB EMIRATES (UAE) | GE Healthcare Dubai Internet City, Building No. 18 First Floor, Dubai – UAE | TEL: (+971) 4 429 6101 or 4 429 6161 TEL: 8003646 |
| UNITED KINGDOM | GE Medical Systems Ltd Pollards Wood, Nightingales Lane Chalfont St Giles, Buckinghamshire HP8 4SP Pollards Woods (UK) ultrasoundandbmdsdc@gehealthcare.com | TEL: (+44) 1494 544000 FAX: (+44) 1707 289742 TEL: 0845 850 3392 FAX: 01707 289660 |
For all other European countries not listed, please contact your local GE HealthCare distributor or the appropriate support resource listed on www.gehealthcare.com.