Server Settings Print
Modified on: Thu, 1 Jul, 2021 at 5:03 AM
Problem | Possible causes | Solution |
1. Verification failure of DICOM image server/ MWL Server / Network share folder. | The DICOM end point does not support the initiated service (Echo or Storage or MWL servicer). | Contact hospital IT staff to find the root cause and can resolve the issue by addressing root cause. |
Configuration details such as IP address, port, AE title can be incorrect for DICOM end points. | ||
Firewall restriction in the hospital network. | ||
2. Exported image/loops are not transferred or failed in Image queue. | Network availability for device Wi-Fi to transfer. |
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Configurations on DICOM End points ( Storage server/MWL) in case of secure communication over TLS. | ||
Certificates expiry | ||
Configuration on DICOM End points for Storage commit with Vscan Air IP address/AE title/ listening port. | ||
DICOM Encoding support | ||
Permission for the shared folder to receive the transferred data from Vscan Air in case of Network share folder. | ||
3. Failed to get scheduled Exam list from MWL | Network availability for device Wi-Fi to transfer. | Contact hospital IT staff to find the root cause and can resolve the issue by addressing root cause. |
Incorrect configuration of MWL server on Vscan Air. |
Disclaimer: The information herein is not intended to replace the product’s User Manual. Please consult the User Manual for comprehensive information and cautionary guidance about the product’s operation and use.
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