FAQs
Clinical FAQs
Display Devices FAQs
- Is there a change in image resolution when using different mobile devices?
- Are the mobile device batteries depleted more quickly while scanning?
- Can the mobile device software be updated without impacting the performance of Vscan Air when mobile device manufacturers release software updates?
- How will I be notified of app updates? Will I need to buy a new probe?
App and Display Devices FAQs
- Can Vscan Air connect to monitors, PCs, other Windows based devices?
- Is it possible to take screenshots with Vscan Air? (How can we minimize the risk of compromising sensitive patient data by way of screen-shots?)
- Where are the images saved on the Vscan Air app?
- How many display devices can I use with my Vscan Air probe?
- How much hard drive space do the images take?
Probe FAQs
Connectivity & Data Management FAQs
- Can I scan without an Internet connection?
- Do images delete automatically?
- Is an Internet connection required for the registration process?
- What are the data export options on the Vscan Air?
- How can I manage multiple apps and probes at a hospital? (Mobile Device Manager, etc.)
Privacy & Security FAQs
- How secure is the stored patient information on a mobile device?
- What happens when the lock/password on the mobile device is removed?
- Can the use of private mobile devices be restricted in public institutions? (i.e. can a user be prevented from pairing a probe to their private phone without prior permission?)
System Care & Maintenance FAQs
Intended Use FAQs
- Can Vscan Air be used in Ambulances and Air Ambulances like the Vscan Extend*?
- The lifetime of battery is specified with “at least 500 charges”. What happens after 500 charges?
- What function does the “grey button” on curved transducer side have?
- Is there a way to back up data?
- Does export to shared network folders work with Apple OS computers?