Display Devices FAQs

Is there a change in image resolution when using different mobile devices?
Screen resolution on most mobile devices is very high, there may be minimal noticeable differences in image resolution with different devices.  To obtain ...
Are the mobile device batteries depleted more quickly while scanning?
Yes. While scanning, the Vscan Air app is using the computational resources of the mobile device to process images and the Wi-Fi module to communicate with ...
Is there a list of display devices that are compatible with Vscan Air?
We maintain a list of compatible mobile devices that have been tested to ensure they meet expected performance requirements. You can find more informati...
Can the mobile device software be updated without impacting the performance of Vscan Air when mobile device manufacturers release software updates?
We strive to qualify mobile devices with latest operating system versions and manufacturer releases. To ensure you mobile device performs as expected with V...
How will I be notified of app updates? Will I need to buy a new probe?
New updates will be available via the respective App store. If you have enabled notifications from the App store, you will be notified when new updates are...