Privacy & Security FAQs

How secure is the stored patient information on a mobile device?
Patient information (PHI) is safe in the Vscan Air app and during export. Secured data at rest: The mobile device must be protected with User Authenti...
What happens when the lock/password on the mobile device is removed?
You need a lock/password to access the app. If it is removed, you will be informed when opening the app that it will be locked until a new lock/password is ...
How is GDPR compliance addressed?
 GE Healthcare does not transfer any exam or patient information to our backend or the Cloud.  For compliance purposes we are required to maintain informat...
What is the process to respond to individual local country questions with regards to data protection if there are local specifics?
Data is secure on the mobile device, we do not automatically export it anywhere, the user controls export destination, timing, and deletion from the mobile ...
Can the use of private mobile devices be restricted in public institutions? (i.e. can a user be prevented from pairing a probe to their private phone without prior permission?)
There is currently no mechanism to prevent this. The healthcare institution and individual users will need to develop their policy.